Terms & Conditions

Company Information:

The website www.filtrabottle.com and the App Filtra is operated by E-commerce products S.R.L., a Romanian company with specific registration details.
Acceptance of Terms:

By using this website, you agree to the terms and conditions described below. It is important to read them carefully.
The company reserves the right to modify these terms without prior notice. The most recent version can always be found on the “Terms and Conditions” page.
Copyright:

All content on the website (images, text, graphics, etc.) is the property of Filtra and its suppliers. Unauthorized use of this content is prohibited and may result in legal action.
Limited Access:

Users are granted limited access to the website, solely for personal use. Activities such as downloading, modifying or reproducing the website without written permission are strictly prohibited.
Product and Service Disclaimer:

Products are sold as is and are subject to availability.
Filtra makes no warranties regarding the information, content or products on the site.
Users assume all risks associated with using the website and purchasing products.
Product images are for illustrative purposes only and may differ from the actual product.
Filtra reserves the right to change product specifications without prior notice.
Filtra is not responsible for any inaccuracies in product descriptions.
Prices and Payment:

Prices include VAT and do not include shipping costs.
Free promotional shipping may be offered at Filtra's discretion
The final price will be the same as confirmed in the order email.
Payments can be made upon delivery or online.
Filtra reserves the right to request prepayment in certain cases.
Shipping:

Filtra ships nationally and internationally.
Filtra may verify orders before processing them.
Free shipping is offered for orders exceeding a certain value.
Filtra reserves the right to postpone or cancel orders due to unforeseen circumstances.
Product Warranty:

Products come with a manufacturer's warranty.
User Comments:

Users can leave comments on the site.
Filtra reserves the right to remove inappropriate comments.
Users are responsible for the content of their comments.
Links to other websites:

Filtra is not responsible for the content of external websites linked to on its platform.
RETURN POLICY:

Customers have the right to return products within 10 business days.
Return shipping costs are the responsibility of the customer.
Subscriptions:

Products can be purchased with a monthly subscription.
Subscriptions can be canceled after the first two months.
Automatic payments will be deducted from the customer's account.
Customers can modify or cancel their subscriptions by contacting Filtra.
Dispute Resolution:

Any disputes will be resolved amicably.
If amicable resolution is not possible, the courts of Bucharest will have jurisdiction.